CRM

Make your client loyal with SAP CRM

Your challenges: know your clients well

In a complicated and changeable economic context, you want to be able to concentrate on your high added value resources: your clients.

SAP CRM lets you take advantage of knowing your clients well, making them loyal and optimising every interaction with them through sales, service and marketing business processes.

Our expertise: proven skills in SAP CRM

SAP CRM can be completely integrated into the company's central applications: ERP and analytical systems. It makes the client completely visible from the start to the end of the chain of business processes and thereby is an effective decision-making aid.
Installing SAP CRM is inexpensive, fast and adapted to the needs and can be used equally well by both SMIs and major accounts.
It's a solution that can evolve, is reliable and convivial and contributes to maintaining long term competiveness.

Our assistance offers

- Definition study
- Modelling
- Project management
- Change assistance and management
- Implementation, realisation, configuration
- Project team and user training
- Application maintenance
- CRM functional administration
- Technical support
- Advice and audit

Contact us for further information on our SAP CRM offers !

Expert's comments...

Nicolas Busson
SAP CRM Consultant

"SAP CRM (customer relationship management) is a SAP module intended to optimise and strengthen customer relations : segmentation / partner targeting, creating marketing campaigns, processing multi-channel contacts - telephone, fax, e-mail, SMS, etc. - just sole of the tools provided to users by a simple and customisable Web interface to improve company performance.
Its major strengths include: complete and native integration with other SAP modules including dedicated solutions for some sectors such as automotive, pharmaceutical industry or energy suppliers..."